Privacy Policy – ThyHerbs
Effective Date: 18/7/2025
Website: https://www.thyherbs.com
Welcome to ThyHerbs, where we prioritize your data privacy, personal information security, and trust. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your data when you use our website.
🔍 Who We Are
Our website address is: https://www.thyherbs.com
We are committed to protecting your privacy while offering you a safe and secure online shopping experience with plant-based skincare solutions.
🔐 What Personal Data We Collect & Why
📩 Comments
When visitors leave comments on the site, we collect:
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Data entered in the comment form
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Visitor’s IP address and browser user agent (for spam detection)
If you use Gravatar, an anonymized email hash is sent to Gravatar to display your profile picture. Read their privacy policy here.
📷 Media Uploads
If you upload images, please avoid including location data (EXIF GPS). Other users can download and extract this data from images.
📬 Contact Forms
We may collect your name, email, and message content through forms, solely to respond to your queries or service requests.
🍪 Cookies
We use cookies to enhance your experience.
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Comment cookies save your name/email for a year
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Login cookies last 2 days (or 2 weeks with “Remember Me”)
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Article-edit cookies help remember post edits for 1 day
You can disable cookies through your browser settings, but some features may not work properly.
🔗 Embedded Content
Articles may include embedded content (videos, images, etc.) from other websites. These third-party sites may collect your data, track your interactions, and use cookies as if you visited their own site.
📊 Analytics
We use analytics tools to understand visitor behavior and improve site performance. This helps us offer a personalized and smoother user experience.
🤝 Who We Share Your Data With
We do not sell your personal data. Your information is shared only with:
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Secure payment gateways
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Delivery partners
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Authorized third-party service providers (only for order processing and support)
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Legal authorities, if required
⏳ Data Retention
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Comments and their metadata are stored indefinitely for moderation and response tracking.
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User accounts store personal data that users can update, edit, or delete anytime (excluding usernames).
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Admins can access and edit user data to assist with support and order fulfillment.
✅ Your Rights Over Your Data
You have full control over your personal data. You can request:
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An export of your personal data file
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Deletion of your data (unless required for legal/security reasons)
Just email us at support@thyherbs.com for assistance.
🌍 Where Your Data Is Sent
Comments may be automatically screened by anti-spam services to protect our platform from abuse.
🛡 Our Commitment to Your Privacy
At ThyHerbs, we understand the sensitivity of your personal data. We strictly use your information to:
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Process your orders securely
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Respond to your queries
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Improve our services
We do not misuse, sell, or expose your personal data to unauthorized parties.
📞 Contact Us
If you have questions about this Privacy Policy or need to report a concern:
Email: support@thyherbs.com
Working Hours: Monday – Friday, 10 AM to 6 PM
Customer Service Desk: Available via email for prompt support
How We Use Your Information
At ThyHerbs, the personal information we collect is used to improve your shopping experience and deliver customized services. This includes:
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Processing and fulfilling your orders
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Providing updates on your order status via email or SMS
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Sending promotional emails and special offers (only if you opt-in)
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Responding to customer service inquiries
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Enhancing our website and analyzing user behavior through tools like Google Analytics
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Preventing fraudulent transactions and ensuring website security
We use this information to create a more personalized, secure, and seamless shopping journey for our users.
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